Frequently Asked Questions
FAQs
How many sessions will I need?
This is difficult to estimate. Some clients arrive with very specific goals and clear, time-oriented objectives which may be reached within 10-20 sessions. Others have ongoing or complex issues which require longer-term commitments such as children and teens affected by autism or ADHD. These situations often involve layered goals, changing circumstances due to life transitions, and require time for rapport to be established before making much progress. If at anytime you feel that your needs are not being met by any healthcare provider, you should speak with him/her openly to determine if changes can be made in the approach, or if is best to take a break or seek referrals for other providers.
How long are sessions?
A standard therapeutic hour tends to be 50-60 minutes. Some appointments may be scheduled for different durations based on your need, such as Pharmacotherapy/Wellness sessions in 30-minute blocks or group sessions lasting 75-90 minutes. We may also schedule extended or intensive sessions lasting 90-120 minutes to fit your unique scheduling and healthcare needs.
How much does it cost?
Fees vary by therapist. See below for current rates.
Chris Nealy, MSW, LCSW
- Intake Assessment: $150
- Individual, Couples, or Family 50-min session: $120
- Teletherapy 50-min session: $120
- Animal Assisted or Equine Facilitated Psychotherapy 50-min session: $140
- Group session (60-90 min): $80
- In-Home/Offsite Visit (60-min): $200 (+Travel Time: $25/15-min)
- Professional Consultation: $120
Aimee Whaley, MS, LPC, NCC
- Intake Assessment: $150
- Individual, Couples, or Family 55-min office session: $120
- Teletherapy 55-min session: $120
- Gottman Couples Assessment: $75 per couple
- Professional Consultation: $120
- Insurance Accepted:
- Cardinal Medicaid
- BCBS (except Blue Local and Blue Value)
- Aetna
- Cigna
- United Healthcare/United Behavioral Health
- CBHA
- Medcost plans with mental health covered by CBHA
- MultiPlan (pending)
- Anthem EAP
- Health Advocate EAP
Kimberly Lovin Nealy, PharmD, BCPS
- Intake Assessment: $100
- Pharmacotherapy/Wellness session: $50 per 30-min
- In-Home/Offsite Visit (60-min): $200 (+Travel Time: $25/15-min)
Do you take insurance?
Yes and no. Aimee and Cindy are in-network with major insurance plans while Chris is out-of-network. We also accept HSA and FSA cards as method of payment.
- If using your insurance to cover sessions, Aimee and Cindy will work with you to determine the amount of your copay or coinsurance. You can also call your insurance carrier and ask for mental health benefits information for Outpatient Mental Health services provided in an office setting (specifically, coverage for codes 90791, 90837, and 90847). While Aimee and Cindy can help with verifying benefits, it is ultimately up to you to ensure your coverage is active, your plan covers mental health, and to pay your copay and/or coinsurance at the time of each session.
- If using your out-of-network benefits to cover sessions, we will provide you with the documentation that your insurance carrier will need to process an out-of-network service. You will be required to pay for your therapy services, in full, at the time of your session. It is your responsibility to ensure that your insurance plan covers out-of-network services and to submit any paperwork to your insurance company. We recommend that you contact your carrier and ask for mental health benefits for out-of-network Outpatient Mental Health services provided in an office setting (specifically, coverage for codes 90791, 90837, and 90847).
What should I expect on the first visit?
Your first visit will last approximately one hour. We will take some time to review the policies included in the online intake documents that you will have completed prior to the appointment. The rest of our time together will be spent getting more in-depth information about what is bringing you into therapy. At the end of the first meeting, we will both consider if we are a good fit to work together on these issues. If it is determined that we would not be the best therapist for you, we will provide you with a list of local referrals.
What if I want my partner/spouse to start therapy, but he/she/they disagrees?
We think it’s great when a partner/spouse is invested in supporting their loved one and is encouraging them to start therapy. However, therapy is only beneficial if that person is ready to be engaged in the process. If your partner is not interested in seeking individual or couples therapy at this time, we may be able to work with you on ways to cope with the situation on an individual level. Because every situation is different, we encourage you to contact us for a free 15-minute consultation to determine therapy options.